Privacy Policy (UK GDPR)

Last updated: 20 May 2025

1. Who we are

RO-HUB Ltd., registered in England & Wales (Company No. 12345678), with its registered office at 123 Example Street, London, SW1A 1AA, UK, is the data controller under UK GDPR and Data Protection Act 2018.

2. Data Protection Officer (DPO)

For any questions about your data, contact our DPO at dpo@ro-hub.co.uk or +44 20 1234 5678.

3. Data we collect & purposes

• Identification data: name, surname, email, phone number – for account creation, login & billing.
• Payment data: none collected or stored.
• Cookies & tracking: to improve UX, analytics & marketing.

4. Legal basis

• Consent: when you provide data voluntarily.
• Contract execution: to deliver the services ordered.
• Legitimate interests: for security & abuse prevention.

5. Data recipients

Our IT and processing service providers (hosting, payments, analytics) process data under confidentiality & security agreements.

6. International transfers

Data may be transferred from the UK to EEA countries (including Romania) under the UK Government adequacy decision or ICO-approved standard contractual clauses.

7. Retention period

Data is kept while your account is active and for 3 years thereafter, per UK tax requirements.

8. Your rights

• Right of access.
• Right to rectification.
• Right to erasure (“right to be forgotten”).
• Right to restrict processing.
• Right to data portability.
• Right to object.
• Right to withdraw consent at any time.

9. Complaints

If you believe your rights have been breached, you may complain to the Information Commissioner’s Office (ICO):

• Website: ico.org.uk
• Tel: 0303 123 1113
• Email: casework@ico.org.uk

10. General contact

For other inquiries, write to:
Email: gdpr@ro-hub.co.uk
Address: 123 Example Street, London, SW1A 1AA, UK